1. General Provisions
This document governs the use of the Tunisie Porcelaine website (hereinafter – the “Website”) and the processing of users’ personal data.
By using the Website, you confirm that you:
- have read and understood this document
- agree to its terms
If you do not agree, you must stop using the Website.
2. Nature of the Website (B2B)
The Website is intended for cooperation with legal entities and professional market participants (B2B).
The information provided on the Website is for business purposes only and does not constitute an offer for retail sale to consumers.
3. No Public Offer
All information provided on the Website is for informational purposes only and does not constitute a binding offer, unless explicitly stated otherwise.
All terms of cooperation, including pricing, availability, and delivery conditions, are subject to individual agreement.
4. Requests and Communication
Submitting a request through the Website does not constitute a contract and does not create any binding obligations.
Any contractual relationship arises only after separate agreement between the parties.
5. Legal Capacity
By using the Website, you confirm that you:
- have the legal capacity to enter into agreements
- provide accurate and truthful information
If the Website is used by minors, their legal representatives are responsible.
6. Data We Collect
We may collect the following data:
Personal Data:
- name
- email address
- phone number
- information provided through contact forms
Technical Data:
- IP address
- browser and device type
- browsing activity on the Website
Users voluntarily decide whether to provide personal data.
7. Purpose of Data Processing
We use data for:
- communication with users
- processing requests and inquiries
- improving Website performance
- analytics and business development
- compliance with legal obligations
8. Legal Basis for Processing
We process data based on:
- user consent
- contractual necessity
- legitimate interests (business development, security, fraud prevention)
9. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure the proper functioning of the Website.
Non-essential cookies (such as analytics tools) are used only with your explicit consent.
These technologies help us:
- analyze website traffic
- improve user experience
You can accept or reject non-essential cookies through the cookie banner or manage your preferences at any time.
10. Data Sharing
We may share data with third parties when necessary, including:
- IT and technical service providers
- analytics services
- business partners
Such parties are required to maintain confidentiality and ensure appropriate data protection.
11. International Data Transfers
As part of our operations, your data may be transferred to and processed in countries outside your jurisdiction.
We take reasonable measures to ensure appropriate protection of your data.
12. Data Storage and Security
We implement reasonable technical and organizational measures to protect personal data.
However, we cannot guarantee absolute security of data transmitted over the Internet.
13. User Rights
Users have the right to:
- request access to their data
- request correction or deletion
- withdraw consent
14. Use of the Website
Users agree:
- not to use the Website for unlawful purposes
- not to disrupt Website operations
- not to attempt unauthorized access
We reserve the right to restrict or block access without explanation.
15. Information and Changes
We do not guarantee the completeness or accuracy of the Website content.
We reserve the right to:
- modify content
- update product information
without prior notice.
16. Intellectual Property
All Website content (texts, images, design, trademarks) is owned by **Tunisie Porcelaine** and protected by law.
Any unauthorized use is strictly prohibited.
17. Limitation of Liability
The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free operation of the Website.
We shall not be liable for:
- errors or inaccuracies
- Website interruptions
- actions of third parties
- decisions made based on Website information
- any direct or indirect damages
Use of the Website is at your own risk.
18. External Links
The Website may contain links to third-party resources.
We are not responsible for their content or policies.
19. Governing Law
This document is governed by the laws of Tunisia.
The parties shall seek to resolve disputes amicably.
If no resolution is reached, disputes shall be subject to the competent courts of Tunisia.
20. Changes
We may update this document at any time without prior notice.
Continued use of the Website constitutes acceptance of the updated version.
21. Contact Information
Email: contact@tunisie-porcelaine.com
Tunisie Porcelaine reserves all rights not expressly granted herein.